Manchester Stress Institute ("MSI", "we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to manchesterstress.com and any enquiries you make with us by phone, email or contact form.
Manchester Stress Institute is a workplace wellbeing consultancy based in Manchester, UK. If you have any questions about this policy or how we handle your data, you can contact us at info@manchesterstress.com.
We collect information that you provide directly to us, such as when you fill in our contact or enquiry form, request a download, sign up to our newsletter, or email us. This may include:
- Your name and job title
- Your organisation's name
- Your email address and, where provided, phone number
- Details of your enquiry, including the type of programme or support you're interested in
- Any other information you choose to share with us
We may also collect limited technical information automatically when you visit our website, such as your browser type, device and general location, via cookies and similar technologies (see "Cookies" below).
We use the information we collect to:
- Respond to your enquiries and provide information about our programmes and services
- Arrange and deliver workshops, coaching, wellbeing days and other services you book with us
- Send you resources, toolkits or guides you've specifically requested
- Send occasional newsletters or updates, where you've opted in — you can unsubscribe at any time
- Improve our website and understand how it's used
- Meet our legal, accounting and regulatory requirements
We will never sell your personal information to third parties.
Where UK GDPR applies, we rely on the following legal bases to process your personal data: your consent (for example, when you sign up to our newsletter), the steps necessary to enter into or perform a contract with you or your organisation, and our legitimate interests in responding to enquiries and operating our business.
We do not sell or rent your personal information. We may share information with trusted third-party service providers who help us run our business — such as email and form providers, scheduling tools, or hosting providers — who are required to keep your data secure and use it only for the purposes we specify. We may also disclose information where required by law.
Our website may use cookies and similar technologies to help it function and to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.
We keep personal information only for as long as necessary to fulfil the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting or reporting requirements.
Under UK data protection law, you have the right to ask us for a copy of your personal information, to correct, delete or restrict our use of it, to object to our use of it, and to ask us to transfer a copy of it to another organisation. To exercise any of these rights, please contact us at info@manchesterstress.com. You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page shows when it was last revised.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@manchesterstress.com.